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Crash ingame, and login prob

Discussion in 'Technical - Suggestions and Bug Reports' started by MeleOn, Dec 25, 2013.

  1. MeleOn
    • Cyrene Pioneer

    MeleOn New Member
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    Hello everybody,

    Since the lasts VU's, I had the message "didn't shutdown normaly" each time I was lauching Entropia.
    But I was abble to go in game and play (ok and send report crash)...

    But monday, I was on Cyrene, at the Waterfall perimeter TP, and there were a lot of avatars for the Holly Jelly, caused lot of lag. So I took teleporter to go elsewhere. Big problem : I was in process of teleportation when the crash hapenned :(
    Since this moment, I can't log on anymore :
    Just after I've entered my login and password, during the loading page, I've always the same error : System shut down anormaly, and crash systematically.

    [​IMG]

    I tried reboot my computer,
    Then, to repair, by the tool,
    Lauch as Safe mode,
    I have all unstalled EU and re-installed,
    I tried on the lap top on my friend (who play at this game too) : I ve exactly the same error than on my computer.

    So, the problem don't come from my systems, but seems to be a big bug when I crashed from the world.

    I've sent 2 Supports case (monday afternoon and and thuesday morning), but none is readed at time I write theses words, always no answer from MA :(
    Where is the Santa Claus ? :p

    I'm sad to past Christmas without my friends, I think a lot to them, and I hope to be abble to come back in game soon.

    I wish you all a Merry Christymas anyway :xmas:

    EDIT : Yay:woohoo:, MA support replaced my avatar to an another tp, working now ^^

    EDIT 2 : No yay... Same problem today...:(
     
    Last edited: Dec 27, 2013
    MeleOn, Dec 25, 2013
    #1
  2. kenji
    • Cyrene Pioneer

    kenji Active Member
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    I have the same problem today. I wanted to go to ARC Camp Gamma for the daily merfoelken mission. Took the teleporter from Supply Depot and when I was in the teleportation process the game crashed. I tryied to log back in, but with no luck. Run the Repair Tool, nothing found. Whats happening ?
     
    kenji, Dec 30, 2013
    #2
  3. MeleOn
    • Cyrene Pioneer

    MeleOn New Member
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    I' dont know what happened.
    All I know, there is 4 days now I sent the support to deplace my avatar to another TP, but I've none answers...
    Maybe they work on the problem :bowdown:

    We are not alone, and not only one but well...

    It's begin annoying :banghead:
     
    MeleOn, Dec 31, 2013
    #3
  4. kenji
    • Cyrene Pioneer

    kenji Active Member
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    I manage to enter ingame. Did 2 repairs, then a PC restart, but couldnt log in, waited 30 mins and tryied again and it worked.
     
    kenji, Dec 31, 2013
    #4

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