Bug Report Tanhok Ambassador mission Bugged

Overview of issue: When initiating a conversation with Tanhok Ambassador, he provides access to mission chain that appears to be obsolete, and appears to provide no actual rewards.

Details of Issue: The reward trader has no rewards available to those who complete the mission chain, and has not had any available for months.


Effect of issue: Players become frustrated after completing a mission requiring thousands of PED and hundreds of hours only to discover that the rewards are no longer available. Some players continue to invest time checking back hoping that the rewards will become available at a later date. Others believe that the mission chain is futile and simple decline to participate, reducing income for the planet partner and leaving the player dissatisfied with the product. Failing to provide the rewards in a timely manner for the chain completion is clearly a bug, as having to check back repeatedly for a period of months or years is unlikely be an intended design feature of the mission.

Recommended solution #1: Disable the mission chain until such time that the rewards can be provided as promised to anyone who completes the mission chain in a timely manner.

Recommended solution #2: Modify the Tanhok Ambassador dialog to explain to the player that once he has completed the mission chain he may or may not ever get the reward without checking back with the trader daily for months or years and being fortunate enough to get it before another player does.

 

While MA controls all vendor stocks and mission enables and disables. Disabling and re-enabling the mission chain every time they restock the vendor can cause a number of issues. Especially for players who are in the middle of said mission. Its a lot more nuanced and not so easily cut and dry.

Adding in a text that the reward is directly from the vendor so there's no confusion could be something worth looking into and I'll mention this to Kris.

as a note: we've already contacted MA about this, and other vendors.

Stay safe out there,
Shawna

 

Any updates on this?

Getting really frustrated - having done the entire mission and spent money on an amber (now refined into a tanhok token so can´t even get that back). Waited patiently and checked the vendor every single day for far to long time now. This really isn't a good way to act towards your customers....

 

I am now on the stage for the red golem. I can barely solo these with m83 and I wanted to get some soc mates to do it together.. but I guess we don't have to? If the reward won't be there anyway? TBH this stinks like poo again.

While the devs here are the best in the universe and I like the planet a lot, sofar there have been a lot of disappointments:
- the stolen imperium, which I barely got because it closed down
- the deletion of the entire planet, replaced with a smaller size one, half of the missions needing resets, counters not working etc etc.
- bidding on the statues needed for the improved imperium set, and when I got them finding out the mission was
closed 2 hours earlier
- The L armor that you could get for tt in shrapnel at the hub suddenly is a lot more expensive
- imperium armor returns, with some added materials that barely drop and a common item like tail tips don't drop anymore at all
- Stolen imperium armor upgrade disappeared from the hub and is not restored.
- and now this vendor which doesn't have the reward from Tanhok anymore.. like beer on calypso, waiting for the next
shipment.

very disappointing.