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Bug Report Made Improved B.E Pilot and lost plates

Discussion in 'Technical - Suggestions and Bug Reports' started by Sub-Zero, Jun 22, 2014.

  1. Sub-Zero
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    Sub-Zero Active Member

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    Hi, I refined my B.E Pilot boots and hand guards to make improved B.E and I lost my 6A plates.

    They still show up on site at inventory but nowhere to be found.
    This must be a bug since there was no notification that refining armor part would lead to loss of plates in which case i would have removed plates before hand.

    I hope you guys will return my two 6A plates since this ain't really my fault.

    bug.png

    ps: relog didn't help.
     
    Sub-Zero, Jun 22, 2014
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  2. AlricBezel
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    Good to see that you are getting your set completed now. That's weird that your plates disappeared in the process of refining the armor into the Imp B.E. set. I am sure if you put in a support case to MA they will take care of it. In the past the shins where turning into thighs for the upgrade, which was weird, but MA fixed that problem right away, I am sure they will take care of you quickly after you notify them.
     
    AlricBezel, Jun 23, 2014
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  3. Sub-Zero
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    Yeah it took a while, but finally the set is complete :). Yeah I know, but it costs them a fee for PP (cyrene) for every support case if I'm not mistaken, so I thought i'd give it a go here before making a support case. Anyway I did a support case now, hopefully they will get this sorted out soon. Imagine if I had mod 5B plates on it now that would've sucked (not that I got) :p

    Until this gets fixed I recommend everyone who's gonna be making improved b.e to make sure to remove the plates from it before refining.
     
    Sub-Zero, Jun 23, 2014
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  4. Kris | Cyrene
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    Kris | Cyrene Lo and Behold, the Fixer of Bugs Staff Member
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    Hey Sub-Zero,

    I'll see if we can add too the text those NPCs that sell the initial blueprints, also, thanks for trying to put your support case here first, I've also reported this to MindArk as well.

    I also advise this, I think that for any combinations it would be best to not leave any attachments attached.

    Cheers,
    Kris
     
    Kris | Cyrene, Jun 23, 2014
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  5. Sub-Zero
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    Still nothing after 1 week not even auto reply support case. I guess they are on vacation.. :(
     
    Sub-Zero, Jun 30, 2014
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  6. Kris | Cyrene
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    Kris | Cyrene Lo and Behold, the Fixer of Bugs Staff Member
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    Hey Sub-Zero,

    I'll notify them as well on your behalf.

    Cheers,
    Kris
     
    Kris | Cyrene, Jul 1, 2014
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  7. kjellings
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    kjellings Active Member
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    might want to bump your support case, it too me several months to fix it when i lost a stamona point :p
     
    kjellings, Jul 1, 2014
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